mirthmall Terms of Service

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Welcome to mirthmall. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or make a purchase through the mirthmall website, mobile platform, product offerings, and customer support channels. By visiting our platform or completing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

By visiting or using any service offered by mirthmall, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To purchase through this website, you must be at least 18 years of age or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent behavior or submit orders in bad faith;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell mirthmall products for commercial purposes without prior written consent.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or stock discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, mirthmall may correct the error and amend or cancel any impacted orders before dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on mirthmall's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to mirthmall and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, mirthmall will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to mirthmall's support team for informal resolution.

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9. Changes to These Terms

mirthmall may update or revise these Terms at any time. Where changes are material, we will communicate them by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: mirthmall
• Customer Support Email: [email protected]
• Customer Support Phone: 16195659092
• Physical Business Address: 375 G St, Chula Vista, CA 91910, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST